One Free Radical

The only bad decision is one made without all the data present. That puts business owners in a pretty tough situation. As their organizations grow in size, they become fantastically complicated. They can become such a dense cluster of processes and systems that they feel opaque. So what happens when they plan? They can’t achieve […]

The Polymath

Every system in a business is a pipe. You’ve got your sales pipe, your marketing pipe, your operations pipe, and so on. Each pipe is responsible for taking the effort of the people who do the work in that system and turning it into a result (the result depends on the pipe, naturally). Let’s say […]

The Theory of Constraints

Let’s say you’ve got some task, goal, or result that you want in your life. Let’s also say that this is a result that you want to occur with some regularity. For example, let’s take this content right here. It’s part of my grand social media strategy … and it’s necessary for anyone who wants […]

Organizing Roles

Clearly understanding and managing according to accountability and responsibility is critical for the success of your organization. Your organizational chart should represent the roles that are functionally necessary and individuals may be assigned many roles. Those roles represent nothing more than a process inventory that an individual employee is accountable and/or responsible for.

Your Feelings Mean Nothing

There’s a Bruce Lee quote floating around the internet right now that talks about this concept. Your feelings are a distraction from the mission – your mission – whatever you want to call it. You owe it to yourself to stay focused on what is important. Let neither praise not reprimand distract you from your […]

Short Term Pain Mitigation

Keep your hands off that marshmallow. Here’s a quick explanation if you don’t know what I’m talking about: in the 60s there was an experiment done at Stanford involving delayed gratification. A group of children were each given marshmallows and told that, if they resisted the temptation to eat them immediately, they’d get another. Later […]

The Art of Being Dissatisfied

I really, really don’t want to wait. But I will, because waiting is the right thing to do. The funny thing is that there are a lot of business owners out there rushing and hustling and in a persistent state of urgency…but if they slowed down for a moment, they’d got more work done. How […]