Do your team members know the real costs of employing them in the business? Rene inspired a portion of this episode at today’s MAPS meeting and so I walk through the process of figuring out how to calculate the hidden and intangible costs required to employ your team. Today’s episode also features a special guest, […]

When you ask someone who isn’t ready to make a decision to make a decision … they freeze. Decisions carry weight. Don’t put people into fight or flight by inappropriately making offers to them when they aren’t ready to decide. People need bite-sized steps. Help them get to know you first. Any transaction represents a […]

I love talking to my clients. If you need proof of that, just looks at my KPIs. One of them is time in the market … which is primarily gained through me going out and talking to my clients. Sometimes, though, I am not the person they should talk to. Yesterday I talked about the […]