Customer Service17 Videos

EVERYONE NEEDS A LANDING PAGE(S)

One thing I find myself recommending to my clients over and over again is the idea of a landing page to capture the traffic they’re buying from ad platforms like Facebook(TM) and Google. If you’re running paid ads, you need to have an idea of where you want to send that traffic and what you […]

SPOOKY SCARY GENIUSES

Webinars are a strategy that I have seen work for coaches, speakers, and seminar leaders time and time again. And, like everything else, you don’t need to do them perfectly the first time around. The most important step is the first one, and if you delay that constantly by trying to be perfect, you’ll never […]

INTERNAL DAZE

Measurable Genius is a service company. And whether that means I’m on the help desk moving files around in your PC, or I’m at your office physically picking that PC up, I’m doing to do the best damn job of it that I can do. Do we make mistakes sometimes? Sure, but it’s never going […]

FUCK YOU PAY ME

Every day we’re faced with choices. And the best way to make those choices is to find out the story you want to tell about your life. If you know that, then all you have to do is to make the choice that aligns most closely to the story you want to tell. It’s that […]

GET EFFICIENT OR GET LOST

You guys may have noticed that I hate wasting time. That’s why when I come to a meeting I want to know exactly what we’re doing and what we’re going to be discussing. A meeting without an agenda is like lighting a whole pile of money on fire … and I’m no Joker. On today’s […]

I Can Fix Your Computer But I’d Rather Fix Your Brain

There’s a certain obsession people have for fixing other people. It’s something we’re all guilty of. However, by trying to fix other people, by trying to manage them instead of embracing them, you’re not helping as much as you think. When someone, whether it be an employee or your significant other, complains to you, instead […]

Promises and Expectations

I’m learning to stop making promises and setting unrealistic expectations with my clients. In this episode of Daily Genius we talk about how we can work together as a team and empower our communication so that we are in command of our project planning process and deliver the highest quality service possible. You get to […]