Do you know the difference between accountability and responsibility?
If you don’t, you’re royally screwing up your business because not realizing that subtle difference will mean no one is sure what their job is or how it looks when they’re done.
Let’s break it down. Accountability can only ever be held by one person. They are the decider of whether or not that task is complete. They are the one making sure it’s moving along in some capacity.
They may, but do not have to be, the person actually doing the work to complete this task.
Responsibility, on the other hand, can be held by multiple people. They are the ones who are tasked with getting the work done to complete the task.
As a business owner, you’re probably accountable for just about everything in your business. But you’re not doing all of the work (assuming you’ve got a team).
The only way you can scale is through delegation. Check out this remastered episode of Incremental Progress to learn exactly how to do it right.